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What would you do?

I just received a pair of speakers that I have been waiting 6 months for delivery on. One of the mid drivers cone is dented probably because the manufacturer forgot to put plastic protectors they normally use to avoid these issues. My dealer offered to come to my house and replace the mid drivers in both speakers. Is this acceptable? Should I get a new pair of speakers? They cost me $50,000.00.
elescher

Showing 1 response by stevecham

stevecham
3,340 posts
 
For that price the driver manufacturer, the head of operations and the CEO/President, should visit you personally, install the replacement drivers as matched pairs, sit with you and listen critically for several hours to make sure everything is well, and take you out to dinner before departing so that you will feel that you made the best choice.

I would not have the dealer involved in this.
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