What would you do?


I just received a pair of speakers that I have been waiting 6 months for delivery on. One of the mid drivers cone is dented probably because the manufacturer forgot to put plastic protectors they normally use to avoid these issues. My dealer offered to come to my house and replace the mid drivers in both speakers. Is this acceptable? Should I get a new pair of speakers? They cost me $50,000.00.
128x128elescher

Showing 1 response by rok2id

It never ceases to amaze how quickly the members of this site will 'forgive' and 'understand' any outrage, screwup or lack of quality control, as long as the culprit is a so-called high-end manufacturer, and the MSRP is sufficiently outrageous.

$50,000 for a damaged speaker after waitng 6 months!!!
I wonder what the reaction here would have been if it had been a POLK speaker!

In the same vein, I have noticed that there seems to be a lot more problems with the high-end stuff than there is with 'mid-fi' equipment.

Audio is the only hobby where this is accepted. My Rolls Royce arrived with a cracked windshield?? Yeah, Right.

Return the speakers and buy the Polk LSIM 707 and get a BMW 5 series with the change.
Peace.