What would you do?


I just received a pair of speakers that I have been waiting 6 months for delivery on. One of the mid drivers cone is dented probably because the manufacturer forgot to put plastic protectors they normally use to avoid these issues. My dealer offered to come to my house and replace the mid drivers in both speakers. Is this acceptable? Should I get a new pair of speakers? They cost me $50,000.00.
128x128elescher

Showing 1 response by jp1208

I had the same type of situation happen to me with a DIY speaker builder which turned into a fiasco here with no resolution that made me happy. So what I would do is let the dealer come to your house and replace the drivers with a contigency that if it does not look right or sound right to you then the company needs to replace the speakers.

It sounds like the company is at least listening to your concerns which is better than the sleeze ball situation I went through.