What To Do?


I started using a new tech earlier this year.  Nice man, seemed very knowledgeable about the vintage amp i took to him for repair.  After I got the piece back from him, another issue occurred, and I took the same amp back to him in early June for repair.  Since early July he has not taken any of my calls or responded to texts/e-mails asking for updates. I've been as firm as i can without being threatening and have offered to come retrieve the item unrepaired. But again, crickets for 4 months.

I spoke with the person who referred him to me, and he said that he's physically fine but just has a lot going on.

I live a little more than an hour away, so tracking him down in person is not a viable option. At this point, what should I do?  I'm thinking that filing a police report is my only option.  Would the police deal with something like this?

 

nicholsr

Showing 5 responses by nicholsr

To clarify.....he does his tech work as a side venture. Has a shop, but does not keep consistent or regular hours, so going there will be a shot in the dark, which i don't have time to do.  So, I'm not calling the police about the repair, I'd be calling them to recover my property. 

I should clarify even further.  To my knowledge he only takes appointments to meet him at his shop. I'm sure he's there at other times, but i know he has a full-time day job. So, my chances of seeing him at the shop are very low.  And, of course, I can't make an appointment because he won't return my correspondence.

cleeds' advice is very good, I think.  Problem is, I only have the shop address, and I'm sure he receives no mail there (it's way out in the country, in a metal quonset hut). 

So, he only uses the shop to do his tech work (lots and lots of audio equipment and tvs laying around). It's not a registered business (cash only) and has no name.

The amp would probably bring up to $1,500 if sold on a site like this one.

Barts, funny you should say that.....the referrer e-mailed the tech yesterday for me.  No response yet, but I'm hopeful.

If this does go to small claims court, should I cite "Audiophiles vs. Noah Schumacher" as the precedent? 

Alls well that ends well. The referrer got in touch with the tech, who then called me. Equipment pickup this weekend (and it's repaired, I'm assured). He's a good guy, was very apologetic. Just too much going on in his life. 

i appreciate all the suggestions, even the absurd ones. A little comic relief goes a long way.  

Til the next topic.....