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  3. 153299-89085

What's up with TMR Audio?

Hello Forum, 

Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info.  I called TMR Monday and Tuesday multiple times only to get "we're closed" recording (I called durning their operating hours).  

This is disconcerting to say the least.  Typically when this happens a company has gone out of business (stops communicating with customers, does not answer phone).  Has anyone else had issues with TMR Audio in the last few days?  I've sent multiple emails and they have gone unanswered.  

I'm going to have to contact my credit card company and see if I can get the charges reversed.  This has been a very disappointing experience... I was eager to receive my new Naim components.  


mrbell

Showing 1 response by rar1

rar1's avatar
rar1
1,811 posts
 
If you are dissatisfied with the transaction, go to your credit card company and ask to reverse the charges.  That is your right. 

The lack of communication is most likely explainable, but if you don't wish to chance it ... have the charges reversed.  That is your right.  

There is no need to 'slime by alluding' on a web site that sells to their core market.  Too late now.

There has been enough jumping of the gun on this site.  

Can't wait for the almost obligatory retraction when it all works out just fine and the Naim components are set up in your home.  

Rich   
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