What's up with TMR Audio?


Hello Forum, 

Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info.  I called TMR Monday and Tuesday multiple times only to get "we're closed" recording (I called durning their operating hours).  

This is disconcerting to say the least.  Typically when this happens a company has gone out of business (stops communicating with customers, does not answer phone).  Has anyone else had issues with TMR Audio in the last few days?  I've sent multiple emails and they have gone unanswered.  

I'm going to have to contact my credit card company and see if I can get the charges reversed.  This has been a very disappointing experience... I was eager to receive my new Naim components.  


mrbell

Showing 1 response by audioht

From Mrbell 
" Last Saturday I purchased several Naim components from TMR Audio.  My credit card was charged and since then there has been no follow up email or shipping info"

Seems OP provided incorrect email is the claim from a 'dark' and 'clueless about customer service and fantastic feedback' company.  Can OP confirm this?

OP has also not been posting for 2 days here in this thread. I am afraid if OP is alive or has not been able to access since thread since he may have typed incorrect http address? God bless OP and his triggerhappy idiocy- hope he can learn from this.

I am just paying it back to OP and give a taste of his own medicine by jumping to possible but 'cray' assumptions. It is all about giving :-)