What companies have gone above and beyond?

I've had extremely good service dealing with Pass Labs. Also would like to mention Luminous Audio but since I'm only about 10 minutes away & knew Tim before he started, it's hard to be objective. Still, I had a minor problem & he took care of it right away.

I'd also like to add Virtual Dynamics to my list, which I hastily sent in before. I had a huge problem, I mean HUGE, but Rick & Brett up there took care of it.

I also just received a power cord for my Pass pre amp from Peter Perkins at Pass Labs (at no charge & right after I posted the first time). This is after I returned the pre amp to them & they rebuilt the power supply & upgraded the transformer, at no additional charge. I originally sent the pre to them for a complete refurbishing & initially was astounded by the level & quality of service. Yes, I did pay for the work the first time & it was well worth it but they have continued to provide outstanding follow up service.

Time to add another name to the list. I just received a replacement top cover for my Meridian 508.20 from Meridian & you would've thought they packed a CDP! Double boxed, metal part in a heavy plastic bag, plexiglass top in a separate foam wrap, both pieces in about 15' of bubble wrap & all the empty spaces filled in w/packing peanuts. All that & once I faxed the info in only 3 days for delivery. (from Atlanta, not the UK)

I'm pretty sure this is the same packaging used from the UK to send to Atlanta & then to me, but sure was nice to see this level of shipping quality on a part that cost under $100.00.