Warranty Misconceptions


I want to start this thread because of many many ads out there which say "blank warranty card" or still under warranty until x date.

The problem with all these teaser ads is that in almost all cases, warranty cards are useless unless accompanied by the receipt from an Authorized Dealer for receiving warranty work.

In addition, I still see ads for stuff like Krell (I think it was Krell which dropped it) which has dropped their transferable warranty policy. Others posting ads saying the product is warrantied for several more years when in fact the warranty on the product began running the date the product was either shipped from the factory or first sold, and hence slicing the warranty in half.

Problem is, blank warranty cards are useless, transferable warranties are dwindling, and most warranties start from when the piece was originally sold or shipped.

Please be careful about those ads which try to instill confidence with a blank warranty card or a claim on remaining time on warranty.

A final note: There are still companies out there with great customer service who will extend warranties etc with no hassle, this thread is just to cover all aspects of used equipment and to shed light on a sometimes misleading ad.
platsolos

Showing 1 response by danielk141

I'm constantly seeing the same things you mention, especially on e:Bay. I'll see a Mark Levinson 331, 332, or 333 advertised with "remainder of factory warranty". And how many years out of production are these?
As far as the high end companies who've dropped their transferrable warranties, Shame On Them! I won't buy anything from a company that has done this to their customers. I do think it's just a matter of time before someone or a group takes one of these manufacturers to court.
There are enough hi-end companies who treat their customers very well, why buy from someone with planned & scheduled obsolescence?
I'm going home to have a beer!