Both my McCormack DNA-1 Deluxe and Audio Research CD-1 were bought used here on Audiogon. In both cases I called the companies to inquire about service or updates on pre-owned gear prior to purchasing the items. This is my final checkpoint before making a decision to purchase a major component.
Steve McCormack replied, personally, about the amp through SMc Audio. It just gets no better than that.
My most recent purchase was an Audio Research CD-1. I made a phone call to Audio Research, asked for service and proceeded to have a 10 minute conversation with the technician about the CD-1. I was not even put on hold! Essentially they service (sometimes update) anything they ever made.
Oh and my last new purchase, Von Schweikert VR2s. A 10 year warranty, transferrable I think since I sent in the card.
Sure makes spending all this money a lot easier if you know your covered by the manufacturer.
Steve McCormack replied, personally, about the amp through SMc Audio. It just gets no better than that.
My most recent purchase was an Audio Research CD-1. I made a phone call to Audio Research, asked for service and proceeded to have a 10 minute conversation with the technician about the CD-1. I was not even put on hold! Essentially they service (sometimes update) anything they ever made.
Oh and my last new purchase, Von Schweikert VR2s. A 10 year warranty, transferrable I think since I sent in the card.
Sure makes spending all this money a lot easier if you know your covered by the manufacturer.