I purchased a 50.00 double album from Acoustic Sounds that arrived defective in the way of globs of plastic on one of the LP's. I call for an RA number only to be told I would be responsible for the return shipping charges and they would process the return in a few weeks. It did indeed take over 3 weeks for them to ship me a replacement. I don't fault them for the defective record but what kind of customer service is that ? The fellow who issued the RA said " well we ARE going to replace it".
Warped Records
I would say about 75% of the new records I have purchased online or in some of the local shops are warped. The outer edge will almost always have a big hump in it, I can't tell if it is really affecting the sound but it is very disappointing.
I got four new records last night all but three were warped & the one that was not warped skips. Also they seem to be very noisy, The new 200g Led Zeppelin's all have some large pops in them. On a earlier date I took back some warped ones to the store & they put it on a turntable & told me it was normal.
ANother time I sent five records back to amusicdirect.com & they exchanged them for five more warped records.
What's the deal? Anyone else seem to have the same trouble?
I got four new records last night all but three were warped & the one that was not warped skips. Also they seem to be very noisy, The new 200g Led Zeppelin's all have some large pops in them. On a earlier date I took back some warped ones to the store & they put it on a turntable & told me it was normal.
ANother time I sent five records back to amusicdirect.com & they exchanged them for five more warped records.
What's the deal? Anyone else seem to have the same trouble?