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VTL Terrific Support

Some time ago I asked for some schematics for some pretty early VTL gear (the Vintage 25monoblocks and the superdeluxe pre). I just want to say that VTL went the extra mile and dug up the schematics and sent them to me via email. It is good to know for those buying older VTL gear that they still support their older gear to that extent anyway. So, thanks VTL!
rcastiglione

Showing 1 response by rrog

rrog
1,958 posts
 
I have always had excellent service from VTL. I sent them my VTL Ultimate preamp because the volume control had a problem at the lowest setting. They replaced the volume control and performed numerous updates for no charge. VTL even paid for the shipping.

There are very few companies giving their customers this kind of service.
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