I was interested in VTL also, but I could not get any information about their products upon inquiring directly to VTL. I later listened to their equipment at a audio dealer. I continued to attempt to contact VTL directly, but they would not respond to any of my inquiries. At about the same time I had a friend who was attempting to get a VTL amp serviced. But he could not get Luke at VTL to return his calls, or his e-mails.
Eventually I sent VTL a e-mail advising them that their lack of response to my inquiries lost them and their dealer a sale. I also advised the VTL dealer the reason I Wasn't buying the VTL product. To this day neither of them have contacted me to offer any explanation for the lack of customer service.
I also have a friend who once sold VTL who told me to stay as far away from VTL as I could.
Just my experience, Good luck!
Eventually I sent VTL a e-mail advising them that their lack of response to my inquiries lost them and their dealer a sale. I also advised the VTL dealer the reason I Wasn't buying the VTL product. To this day neither of them have contacted me to offer any explanation for the lack of customer service.
I also have a friend who once sold VTL who told me to stay as far away from VTL as I could.
Just my experience, Good luck!