VTL Service ??


I am considering buying an amp by VTL and have been told their service is very poor.
Do any of you have any firsthand experience with them??
Am considering their ST150.
Thx for your help.
jim
jim_gerace

Showing 1 response by jc51373

And even 2021 VTL has the worst Customer service..Some things never change. I own a IT 85 which I enjoy the sound of had a question and got nothing but agida from the conversation with Bea..She is literally a mental midget. They truly do not understand the power of customer service..VTL could have been a premier leading tube brand...It's their Customer Service that has caused them to languish while brands that are 1/3 the cost like Line Magnetic with their open tube designs and comparable sound have taken the spotlight. 

Way to go Bea and Luke.