VTL Service ??


I am considering buying an amp by VTL and have been told their service is very poor.
Do any of you have any firsthand experience with them??
Am considering their ST150.
Thx for your help.
jim
jim_gerace

Showing 1 response by dinos

I have listened to the VTL MB-450 amps and they sounded very
good indeed, so I added them to my list of possible new amps. The favourable reviews and attitudes by TAS,
made me feel even more convinced, that the VTL MB-450´s were
a strong alternative.
But after reading these postings about bad customer service, I changed my mind.
I find that we, the consumers,have gained much more power, with the Web.
According to the liberal economical theory,the market:i.e.
the sum of all individual customers,will award companies
which have and get customers who are contented with their purcases;the product, its price,the service provided before
and after the purcase and even the company´s reputation or goodwill,all this has to be just right,for a company to survive in the long run.Naturally, the marktet will, in the long run, punish companies that fails to meet the above criteria.
In short, with our money we vote which companies are the best to us.
But before the Internet,we were much more restricted in sharing our findings.The Hi-fi magazines (seen as a group)e.g.are too dependent on the manufacturers, to tolerate a free debate.A monopoly of information even in the western countries where money was the paramount key, in a way resembled that of totalitarian states.That was a paradox that had to be be solved by the open society!Remarkable, the money that was put into military research, forced by the Cold War to escalate,provided, -among other things,the root to the Internet as we use it right now.This has provided relief in , but obviously not a total freedom from monopoly or oligopoly tendencies in media.
By reporting good, as well as bad experieces with a certain company, you make us a great favour, in our coming buying decisions.Thank you! Thanks also to Audiogon for publishing
this information!
Sharing information and knowledge about Audio,is the most important way for us to develop as audiophiles.
A free debate,hopefully, may also put an end to, or deminish
the influence of some false myths and ignorance about audio, that has been taken for granted for too long.
I will return to that, soon.
Regards
Håkan
(Sweden)