VTL Service ??


I am considering buying an amp by VTL and have been told their service is very poor.
Do any of you have any firsthand experience with them??
Am considering their ST150.
Thx for your help.
jim
jim_gerace

Showing 2 responses by asa

Zaike, it was a special order unit. Thought yours might be one. It sounds better than EL34 and especially 6550 units. If you ever send it in for service, you might want to consider the mod. Ask around.
Zaikes, that's a nice amp. I've recommended it before and a friend of mine had one so I'm familiar with it. Do you have the 805 output tube version?

On the breakdowns, old VTL not so good, new VTL as good as the rest.

I'd say that the manuf is still acting like he's a small outfit operating out of a garage, but when I was reviewing I was thinking about some tiny triodes and called three times and never got a response. Something about being out of the country, then this then that. This is EXTREMELY unusual behavior for a manuf - and not too bright given how many many reviewers penalize manuf's for such behavior, although that wasn't my MO - so I wouldn't take this too personally in the sense that its directed at dissing customers or used buyers. It seemed endemic to me and I never called again.

That said, they are nice sounding amps with many happy customers. A used VTL, sound-wise, is very hard to beat in many systems, so you have to balance it out I suppose.