VPI Turntable repair

@mparthas,

Check out @vasaudio 's offer. He resides on Cliffwood Ave and works closely with VPI.

Maybe my assessment wasn’t fair, I am thinking they could be ramping up production to meet orders before tax season. I can imagine this is a Busy time for them, I could see them getting around to messing with this after. 

I reached out to the gentleman above, there is hope. 

Chriscox000 your assessment was spot on.   Recently, I had the same experience with non-response from VPI.....but my earlier email interaction with them was very cordial.  Also the $500 replacement arm they offered (this was in an earlier communication) was a used one.  Since the table in the used market sells for $600-800.....I did not go for this option.

I also have a VPI TNT which I absolutely love, and I am not for a moment complaining about the general quality of their tables.  However, the defect in the Traveler arms is a well known issue and, while it was my fault for trying to adjust the bearings, I should not have been put in that predicament in the first place had the arm been properly designed.  No disrespect intended, but I think I will stay away from VPI tables henceforth.

So....I did send my arm to Steve Leong of VAS Audio (earlier message) and he replaced the Sapphire bearings with Ruby bearings for just $150 including return shipping.  The arm works like new.    I also bought a VAS open-bodied cartridge from him, and the whole package was less than what VPI would sell me a used arm for.  And the cartridge sounds fabulous.  I couldn't be happier.  

Great news to hear Steve could fix this and at a very fair price indeed.

On the contrary though, shame on VPI for their attitude in this matter.

Never owned a VPI and most likely never will if this is an example of " service".