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VPI JMW 12.7 Spindle/pivot distance

I purchased a new VPI JMW 12.7 Tonearm and I intend to install on my Micro Seiki RX-1500G.
I appreciate if someone can give me the distance between the pivot and spindle, since the VPI provides no info on her Tonearms which is a shame on the contrary unlike other top manufacturers that provide this type of information that is crucial.

Thank you.
xupakabras

Showing 3 responses by dougdeacon

dougdeacon
3,338 posts
 
VPI has a long history of NOT providing tonearm setup information. From your account it seems they don't even tell their dealers.

If dealer protection isn't the reason, the only other reason I can think of is that VPI would rather sell you a VPI table than help you set up their tonearm on another table.

This is not good customer service. "We won't give you the information you need to use our product." is horrible customer service, no matter how politely they say it. That's reason enough for me never to buy a VPI product, no matter how good they are. There are many excellent tonearms, who needs this aggravation?

Sorry for the rant. There are recent threads on this topic with links to useful information developed by independent sources. Search this forum and you'll find them, hope they help.
dougdeacon
3,338 posts
 
VPI doesn't let HW answer phone calls, emails or forum postss any more. He gets "frustrated" pretty easily. LOL
dougdeacon
3,338 posts
 
If that's the sort of company he keeps, no wonder he gets "frustrated". ;-)

Seriously, if HW's active on any forum then Xupakabras should go there and ask him for this basic and relevant user information.
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