bifwynne, I own a Classic3 Sig SE, don't know if yours is like mine in that I had to modify the bottom motor access cover to provide a (flat) surface for my aftermarket feet?
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I think my overall point is, that VPI chooses to use their loyal customer base as a replacement for hiring a PR person. I'm a firm believer that (we) ad value to VPI.
Why don't (we) even earn the right to have access through VPI's extensive registered customer base, first knowledge of their new products or any manufacturing issues...???
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The above post by referenceanalog, really shows, in a very striking way, why some are turned off by VPI.
Only after purchasing an expensive product, one then finds a very new product that acquires (help) in order to figure it all out.
Stringreen, Long before I started posting here, I was a follower. I always noticed that you would be a proponent of a VPI product based only on Harry's recommendations, not by your actual use of said product. Since, I see you try to incorporate your current (non-use) recommendations of any VPI products with a note that "Harry recommends this". I think this is a wise choice.
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I really appreciate Mat’s response.
The elephant in the room is, IMO, why does VPI use the cheap a-- Chinese manufactured Hurst branded motors in multi-thousand dollar TT designs?
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Regarding Mat's response...
There is the decision that had to be made at VPI... (Do we hire a PR person to address any issues our (loyal) customer base has? Should this PR person also address the failures in our bringing products to our customers as well?. Should this PR person have an additional responsiblity of explaining why, even though a valued customer just spent $800- 1200 on a new platter/bearing, only to find that it isn't the best out now at that very moment? Should this PR person also have to explain why a customer that just purchased a Classic 4 have their purchased made obsolete by the introduction of the Avenger? Should this PR person have to explain to a customer that saved their hard earned money for a Prime, only to find out a month later that their Prime is now available in upgraded form? Should this PR person have to explain the cost our customer just paid for a SDS, only to just be made of a better?, cheaper alternative, the ADS? Should this PR person have to try and explain why there was for a brief time a ceramic coated platter, they only found out by reading (deep) in the forums that at once was marketed by VPI's dealers but not readily available?? Should this PR person also be responsible for calling customers who just purchased a first production run of the 3D arm that had (twisting issues) and try to explain why their hard earned $ just seemed like $'s down the drain?)
I for one, would NOT want that job for it would not pay nearly enough for all of these issues that arise.
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I'm sorry to have an additional post...
I hope Mat addresses my questions above that I feel have merit.
I am miffed by others posting: (I assume that the term (vitriol) was aimed at my posts.)
These questions/concerns I have are valid and weren't presented in any way other than to express them as I have thought about them and experienced them. I'm certain if I had the chance to visit VPI, I to, would come away with the same positive feeling. My thoughts/concerns are over years of being involved with their products and experiences in contacting them, not by just one visit.
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Mat, I'm glad that you put to rest the origin of the Hurst motors.
I took you at your word, previously, that you took comments in a way that allowed you to clear up any confusion. Although none of my other remarks had any affect, at least you cleared this one up. I'm a life long VPI customer, so I too, wear my heart on my sleeve when I post. Thanks.
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Mat, Could you tell us the process VPI uses to put a Hurst motor into a shipped product? Do you receive these motors from the Hurst factory and after mounting/aligning the pulley, directly ship them out? Do these motors undergo some sort of testing before any of the above? If so, what is the percentage of good vs. bad motors you receive? If I were to buy a Hurst motor directly from their factory, and reinstall a pulley, would I then have the same exact motor VPI supplies their customers of their tts?
I have, in the past, ordered Hurst motors and their policy is no returns. How does VPI get around this?
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Why the vertical play in the motor stems?
Why the addition of the small brass collars to the motor stems?
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Common' Cleeds!. You know better, don't you? You failed to include my whole post.
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Common' cleeds? You (failed to include my total post in your response.)
You can do better than this, I hope?
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The deafening silence leaves me/us all wondering the answers to my questions. I would think, now would be THE time to address these questions, rather than have them come up on other occasions?
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