I personally have had very poor customer service myself from quite a few "smaller" manufacturers over the years! I hope you get it straightened out.
I got similar service from Audible Illusions a few years back, when they had my money for about the same amount of time! Now, I'm pressently dealing with a smaller speaker manufacturer, which I sent almost $2k to about 2 months ago, and I'm still waiting to get my product back from them.
HEY!...WHAT'S UP WITH CUSTOMER SERVICE THESE DAYS!?!
Good luck to you....keep us posted as to if you ever get it settled. I'll also keep people posted as to my scenario, and will divulge names and companies if mine goes into extra, unneccessary, innings as well! ...Bad mom-and-pop companies, bad!...
I got similar service from Audible Illusions a few years back, when they had my money for about the same amount of time! Now, I'm pressently dealing with a smaller speaker manufacturer, which I sent almost $2k to about 2 months ago, and I'm still waiting to get my product back from them.
HEY!...WHAT'S UP WITH CUSTOMER SERVICE THESE DAYS!?!
Good luck to you....keep us posted as to if you ever get it settled. I'll also keep people posted as to my scenario, and will divulge names and companies if mine goes into extra, unneccessary, innings as well! ...Bad mom-and-pop companies, bad!...