Velodyne ULD 15 repair


Any recommended repair facilities in the US for the Velodyne ULD series subwoofer and amplifier?

Velodyne does not support this product at all.
apachef1
Last year, I bought a pair of refurbished ULD 15's that had been repaired by the factory here locally in the Bay Area. It did look brand new and the performance is great. The Velodyne factory must have stopped doing this recently.
The ULD is perfect match for two channel setups. I have enjoyed them for many years and I plan to continue enjoying.
However I'll never purchase or recommend another Velodyne product again.
Velodyne has become a mass market company that wants to sell new products and offer no support. Good luck with your ULD.
I disagree. I called them and they said that they were very sorry that they could no longer repair my ULD-15 made in 1986, because they no longer have the parts for it. (I don't think that is surprising, since the unit is 20 years old.) They were supportive and offered the name of a company that might be able to repair my unit. They also offered to replace my 20 year-old unit with their current top-line unit AT 75% OFF OF THE LIST PRICE. How much more helpful could they be?

You can't expect them to continue to make and stock parts beyond 20 years, and short of offering me a new sub for free, what more could they do.

I'm happy with the support they offer and I will continue to buy and recommend their products. (which are among the finest subs in the world)
Just my opinion.
They made the sub until 1997 at a price of 2000.00 new.
If anything they should have offered upgrades to improve the ULD, not abandon the product and the many people who own them at this point.
As I see it they have started selling their subs in Circuit City and Tweeter. Not exactly what I would call high end.
If I remember, the old Carver corp when down this same road. The only differance is Carver still supports the old product line. Also, I never owned any Carver equipment.
The way I see it the ULD was and still is a fine sub. The servo control system was a major inovation in 1985 when it was introduced. It continued to be one of if not the best sub avail for many years. But face facts. It is a 20 year old design, that once was high-tech.

It's a great unit. If you have one and it works, enjoy! If it doesn't work and you can get it fixed at a reasonable cost, do it. But, everything I read and hear leads me to believe that their new DD series is a significant improvement over the ULD. So if you have a ULD that doesn't work and you can't get it fixed cheaply, what could be better than a DD-15 for about $1200. By the way, when Velodyne was last repairing the ULD's they charged between $650 & 800 to replace the driver and tweek the amp. IMHO the DD series is worth the difference in cost.