Doug I know John for a long time, very nice and very funny guy, Mark is very nice too, very knowledgeable, you always call them on the promise date, they can be slow at times waiting for the parts, I might pass by the shop this Sunday, to see what’s going on, John can get too busy and forget, I don’t think he writes to Remember....
VanL Speakerworks still in business?
Several months ago I wrote a review of a VanL Speakerworks speaker for Dagogo.com- the Silhouette, a lovely small floor stander.
In the process of the review I learned the tech at VanL does mods. I took them my fine condition Belles Theatrix for an internal overhaul. Now, the tech suffers serious health problems, so I can be most patient on the order of months if good communication is maintained. The initial estimated time became much longer, but good communication chased way concern.
The modded amp was given an extreme makeover as explained to me, but had too much transformer noise such that it was now unusable with more efficient speakers, and after several weeks (weeks, not months) the redesigned power switch failed and the unit could only be powered on or off via power plug. VanL took it back to fix, estimated time a couple weeks. John VanLeishout had been very good with communication up to that point. I have had a drop off in contact despite emails and phone calls. At this point VanL has my amp and my money and communication has faltered for nearly two months versus response in a day prior.
Any assistance to learn the status and get this moving forward would be appreciated. I would expect that if John and the tech are healthy this will be resolved to my satisfaction. But the drop off in what was timely contact has me concerned that the men are well and the amp will be completed.
In the process of the review I learned the tech at VanL does mods. I took them my fine condition Belles Theatrix for an internal overhaul. Now, the tech suffers serious health problems, so I can be most patient on the order of months if good communication is maintained. The initial estimated time became much longer, but good communication chased way concern.
The modded amp was given an extreme makeover as explained to me, but had too much transformer noise such that it was now unusable with more efficient speakers, and after several weeks (weeks, not months) the redesigned power switch failed and the unit could only be powered on or off via power plug. VanL took it back to fix, estimated time a couple weeks. John VanLeishout had been very good with communication up to that point. I have had a drop off in contact despite emails and phone calls. At this point VanL has my amp and my money and communication has faltered for nearly two months versus response in a day prior.
Any assistance to learn the status and get this moving forward would be appreciated. I would expect that if John and the tech are healthy this will be resolved to my satisfaction. But the drop off in what was timely contact has me concerned that the men are well and the amp will be completed.