Much of their quality might be depend on their systems quality in your area.
As a Comcast user I shopped for Uverse and they touted superior service via fiber optical system. When the installers arrived they confirmed that the fiber optic ended about a mile away.
Before the installation was finished the tech was reviewing the service with me and I mentioned that the picture quality was poor compared to Comcast. They checked everything and claimed that their system was working properly but there might be an improvement when the fiber optic reaches my house.
Minutes after they left I scheduled Comcast to reinstall their service. Over a year later the fiber optic has yet to come to my neighborhood.
I didn't care for the DVR service as well as the functionality of their programing menu.
While Comcast has good quality it's expensive and it has other little hidden quirks. Example: the film "Thelma And Louise" was offered for free on a Comcast basic service channel as well as on that channels On Demand service. I went to finish watching the film a day later and that film was offered only as a $1.99 pay per view.
I called Comcast and get different excuses which led me to escalate the issue. In the end I was told thats just the way it is and I couldn't escalate further.
As a Comcast user I shopped for Uverse and they touted superior service via fiber optical system. When the installers arrived they confirmed that the fiber optic ended about a mile away.
Before the installation was finished the tech was reviewing the service with me and I mentioned that the picture quality was poor compared to Comcast. They checked everything and claimed that their system was working properly but there might be an improvement when the fiber optic reaches my house.
Minutes after they left I scheduled Comcast to reinstall their service. Over a year later the fiber optic has yet to come to my neighborhood.
I didn't care for the DVR service as well as the functionality of their programing menu.
While Comcast has good quality it's expensive and it has other little hidden quirks. Example: the film "Thelma And Louise" was offered for free on a Comcast basic service channel as well as on that channels On Demand service. I went to finish watching the film a day later and that film was offered only as a $1.99 pay per view.
I called Comcast and get different excuses which led me to escalate the issue. In the end I was told thats just the way it is and I couldn't escalate further.