This does not reflect any of my experiences with PS Audio or their equipment, and feel compelled to share the other side of the coin
I've had at least 2 pieces of PS Audio equipment in my system(s) since 1992 and have only experienced one failure that was repaired and returned in two weeks
Today my stack includes PS Audio amp, preamp, DAC, phono pre and power regenerator
While not quite a PS Audio bigot, I am a bit of a PS Audio evangelist
My system far exceeds anything I could've done on my own and much of the results are based on the coaching and investment protection upgrade plans PS Audio offers to their customers
I have found them to be fair, engaging, available, honest, a company with great integrity with customer service in mind and easy to work with
More than anything my PS Audio experiences reflect SQ and price performance results
Our hobby is big on different strokes for different folks
To at least one they're the worst company in the industry and for me they're on my hifi Mount Rushmore - go figure
To characterize them as the worst company in the industry sounds emotional and snarky, with intent to unfairly soil their reputation and position in the market
Enjoy the journey