I purchased a sub from them about a year ago. Great customer service and very pleasant transaction. I really enjoy their videos and Kevin has a great business model, he’s just up front and low pressure. I’ll definitely be doing business with them in the future.
Upscale Audio is up front with customers
I have not bought from Upscale before but have enjoyed their videos. The approach Kevin Deal is taking with his customers is really up front and honest. A good model for how to communicate in audio, and in general.
https://www.youtube.com/watch?v=wV0oswlwx2M&ab_channel=UpscaleAudioHighFidelity