UPS or should I Say Oooops


I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.

My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
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Showing 1 response by paulwp

I have never had a problem with UPS. No Damage, no misdeliveries. My UPS guy opens my downstairs gate and carries packages upstairs in front of my door to leave them out of sight if they look like computer or stereo equipment. All of the stuff my wife orders, clothing, small appliances, fertilizer, he leaves downstairs for all the world to see.