I have to support Ericbee on this issue. UPS ignored my claim until I informed them that I was including all of the customer service reps and department manager by name in my lawsuit against UPS. I assured them that this wasn't personal, simply the only way that I could resolve the issue which had gone on for nearly 2 months. The day before the date I had given as my filing date, the check arrived. As might be summized, FedEx now has my business.
UPS or should I Say Oooops
I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.
My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?