UPS or should I Say Oooops


I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.

My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
128x128justlisten

Showing 1 response by haacke

I uwse Mail Boxes, ETC to pack my gear sent by UPS. Costs slightly more, but nary a problem in many items shipped. UPS is about to purchase Mail Boxes Etc. so tough time denying claim packed by "them"