Sean is right, ship heavy items with someone other than UPS, ALWAYS. UPS union workers are the ultimate poster kids for what's wrong with unions. You are correct Sean--they INTENTIONALLY damage items at the dock, I've seen this first-hand. Big heavy item coming down the conveyor belt. Two workers there to grab it and move it to the next station. Whoops! They'll "miss it", watch it hit the concrete dock floor (after its 6 foot drop) and then laugh. What a*holes. I have bought and (mostly sold) over 100 items in this site, and many many more on eBay and elsewhere. I've never had a single shipping problem. Why? 1. Expensive stuff goes FedEX, period. Even if I have to pay some of the ship cost. 2. Heavy and large items (like speakers) go BAX Global. Period. 3. I overpack everything. 4. I use USPS for inexpensive items (less than $500). 5. I never use UPS. YMMV...
UPS or should I Say Oooops
I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.
My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?