UPS or should I Say Oooops


I had quite an experience in sending back a damaged amp which was sent to me via UPS back to the distributor via UPS. I went to the customer counter and even tho I added a 2nd box to the amp they would not take the amp w/o the orig box.

My question, has anyone here had a UPS damage claim paid when the item wasnt shipped in the orig manufact box?
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Showing 1 response by bobaloo1

I have had to wage a long and protracted battle to get a claim paid for speakers shipped in original boxes. They are in the business of selling insurance and will try to wear you out if you file a claim. There are a lot of horror stories about UPS at other threads here you may want to check out. Also remember it is a lot easier for UPS to f*** over an individual than a big business client who spends a lot of $$ with them.