Agree with most comments and will add a couple suggestions: 1) palletize, pay the extra money and ship via a reliable ground trucking company (not UPS or Fed Ex freight). 2) Talk to your dealer and ask them how they ship product. 3) Talk to the manufacturer and ask them what "common carriers" they use to ship product. 4) MOST IMPORTANTLY, IMHO is to take pictures as you pack your product at every stage of the packing process. 5) Insure as if it is new. 6) when packing place "FRAGILE" and "Do Not Stack" after you wrap up the pallet and product with plastic wrap and secure with straps (about $10-$15 at Home Improvement store) Yes, this will cost you extra money but trust me the extra money is worth the "piece of mind" you will have after it leaves your possession. 7) most common carriers will pick up at your house for no extra charge and they have pallet jacks to load into the truck. 8) take pictures/video as it leaves your possession going into truck.
This seem like a lot of work but I would rather spend the extra time on my end while it is in my possession than conversing over the phone after it is in someone else's possession and I have no control over the situation.
Hope this helps and good luck.