I have had about a million remotes: top of the line Sony, several Proto Versions, HTM MX-500, 700, 800, Harmony 880 (890 too), and finally the Harmony One. While not perfect, it is by far the easiet for the wife to handle. It's not as configurable as the HTM remotes, but the software is easier to use, and always current with new codes, and the support is MUCH better. Also, very little instruction needed to teach others to use it. "Activities" and "Help" the only things they need to know.
