Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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Showing 1 response by 2020matters

Back in 2019 I bought a Mark Levinson amp used. Around a month later I was hearing a channel acting up. I shipped it to United Radio, who I had to call to learn it arrived. They diagnosed it and claimed everything was working as it should. Which I had to call to find that out also. Then asked did I want to donate the amp or have them ship it back. Suspicious huh?

After receiving the Levinson back I still hear the annoyance. Decided to ship to Pyramid Audio in Texas. They diagnosed and said you could obviously see an issue with one channel on the test equipment.

All said and done, Mark Levinsons trip to United Radio in New York, cost $345. I could buy a lot of music for that. We live and we learn