I had a 90+ lb amp dropped in original packing. Thankfully I had all my ducks in a row and was able to get a refund.
U.P.S
Another ups horror story. Took a svs pb3000 down for them to ship. Needless to say the sub was beat up badly when it arrived in Connecticut, the driver said the box wasn't packed right therefore no refund. So I called to ask what insurance covers and why buy it if I can file a claim. Screwed agian thanks ups.👎