So sorry to hear this man. I used to work at UPS 100 years ago and if you ever saw what packages go through BEFORE they even make it to the delivery trucks you’d be horrified! They just try and push through as much volume as possible in as little amount of time as possible. I’ve seen how ugly it can get, especially when packages jam on the conveyor lines-which happens constantly!
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Last year I wanted to send my Simaudio Titan to Sim for “cleaning and calibrating” at their recommendation. Needless to say I was mortified knowing they utilized UPS to ship it back (of course I asked). What I ended up doing was packing her up (she weighs north of 105lbs) and stopped at the border and used a freight company (I literally asked Sim if I could bring it right to the factory myself but unfortunately Canada was still under the tyrannical lockdowns of Trudeau). That way UPS only got to handle her once plus if anything happened on the return I was safe as kittens as it’s on Simaudio’s watch at that point…
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Thank God she came back as good as ever and not a ding to the box…
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I wish you the best of luck!
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