U.P.S., have you had any problems with them?

I shipped a pair of Thiel 3.6 back to the manufacturere and they arrives DEMOLISHED! UPS did pay up for the damages but it took a while and lots of calls. I have received other large heavy pkgs without mishap.

havent had much problem, here in sylmar is a ups office, never have to wait in line long like in van nuys. its safe here to leave pkgs on the porch and they will. every time fedex comes to his door, they tap so lightly on his door and so briefly, that he usually has to go after the pkg at their ofc. aon the other hand, once ups misses you with a pkg that they don t leave, you cant retrieve it at the end of the day...mixt baG ID say. hey, ever follow a a fedes truck down the street? u could get a speeding tkt that way!

No UPS has been great, shipped and recieved over 100 items never a single problem. At my UPS station they ask to open box to review packing. Very good experiences. cant understand the problem, matbe its they way other people package items?

Does Hello-HiFi control Audiogon?

Most mfr's use UPS (ground) because it is cheap. The cost replacing damaged items/dealing with claims vs paying more for an air service , in an accountants eye, is better, because it is less. Getting our orders 99.9% of the time to our customers in the same condition they left in (!) for a few dollars more is, for us. the better option. We ship hifi, not insurance claims! As far as the comment from in that other post about "shipping 100,000 packages with UPS" and finishing them a "reliable service", frankly, so what. Amazon Books ships millions of "books" with UPS and probably finds them to be a "reliable (cheap) service". Do this with hifi and we can tell you the results in advance. UPS (ground) is cheap. They are rough on the packages. You get what you pay for. We mention this because we like people to know there are other ship options. Just because you hear about UPS all the time does not mean they are a good service. We check back up on UPS every so often and find the same results: problems with claims, lost/mis routed COD checks, and damage, damage, damage. FED EX now has a ground service which we will try soon. We hope they will do as well as the FED EX air service, but only time, and shipping HIFI with them, will tell.