Audiopath 49:
I have bought several loudspeakers from Ty specifically, Taylo monitors, the original 2 piece Linbrook Signature System and the huge Woodmeres.
NONE had "short, thin styrofoam" caps. Rather, all had custom molded end caps of a dense foam that is not styrofoam, covered by tough plastic sheeting to resist cap breakage under stress.
ALL arrived without damage.
Why you've resorted to publicly disparaging an honest, well-respected loudspeaker builder before taking delivery of the repaired speakers and only then passing judgement on his customer service is sad, to say the least.
I have bought several loudspeakers from Ty specifically, Taylo monitors, the original 2 piece Linbrook Signature System and the huge Woodmeres.
NONE had "short, thin styrofoam" caps. Rather, all had custom molded end caps of a dense foam that is not styrofoam, covered by tough plastic sheeting to resist cap breakage under stress.
ALL arrived without damage.
Why you've resorted to publicly disparaging an honest, well-respected loudspeaker builder before taking delivery of the repaired speakers and only then passing judgement on his customer service is sad, to say the least.