I was going to post a similar thought. You need to keep AA in the loop during this process. Also, if this is your first table, take the time (while you have it with you) to familiarize yourself with the manual and the TT's operation so, if and when you receive it back from AA, you'll be more familiar with everything. Consider buying a good cartridge set-up device. If your into analog, you will need one. Good luck!
( VPI is not immune to having manufacturing defects.)
( VPI is not immune to having manufacturing defects.)