The gain in your preamp could be too high. I have had this happen a couple of times with different preamps. You may be able to get it adjusted, which is what I did.
Good luck.
Troubleshooting help please
Hello,
What could cause sound not too completely turn down. With the volume control all the way down on my preamp itself or using remote, I still get sound. When I select mute sound goes out as it should. It is not very loud but I can clearly hear the music from 15 feet away. I have a tube amp and preamp. The same scenario occurs whether I am using tuner or CDplayer as source. I know issue is linked to preamp since problem does not exist with my other preamp. Could this be an impedance issue or is it simply an issue with the volume control itself?
Thanks
What could cause sound not too completely turn down. With the volume control all the way down on my preamp itself or using remote, I still get sound. When I select mute sound goes out as it should. It is not very loud but I can clearly hear the music from 15 feet away. I have a tube amp and preamp. The same scenario occurs whether I am using tuner or CDplayer as source. I know issue is linked to preamp since problem does not exist with my other preamp. Could this be an impedance issue or is it simply an issue with the volume control itself?
Thanks