2. amps-preamps
  3. 151298-12887

TRL WON'T GIVE ME MY AMP

Not sure this is right Forum but I'm desperate. I have an  Tube Research Labs amp  that the owner Paul Weitzal made for me 9 or 10 yrs ago.  January 2019 the amp started to cut out,  contacted Paul but learned he had pasted away.  Received email  from TRL  saying  still in business with new Owners.   Gregg from TRL contacted me and told me to shipped it to an  address in Houston which I did, insured for $5,000.  A few weeks later around the end of Feb. Gregg sent me an email telling me the amp was over heating. The 1st of March I email  Gregg with instructions on what I wanted done. That is the last time I had any contact with Gregg!!!!! I sent email after email to TRL pleading for someone to tell me where my Amp is????? The last of week of August,  I sent an  email to TRL saying if I didn't hear from anyone I will go to stereo sites and tell my story!!  Immediately had phone call from  Leon in  NEW YORK asking me "what 's going on?"After explaining the situation to Leon, said "would call me back in a couple days". So needless to say  Leon never called back and when I call,  he is never there and leaving a message does no good.  I'm hoping someone can tell me what to do????IF nothing else, do not do business with "Tube Research Labs"
Thanks Kim
panheadscooty

Showing 5 responses by panheadscooty

panheadscooty OP
9 posts
 
Thanks Guys. The Amp was more sentimental than anything because it  was from Paul. I don't like it when someone takes advantage of a situation. I will make some calls to the  local Authorities.  Maybe I'll take a 3 day trip from Seattle to Houston.  Rent a car and go to address it was shipped and see if Anyone is there? Thanks again Guys
Kim
panheadscooty OP
9 posts
 
Google map the  address.  Nice Home with big yard.
panheadscooty OP
9 posts
 
  •  I just looked, he's in Lucas, Tx which is
  •  N E  Dallas
Gregg Scott
1000 Saddlebrook Dr
Lucas,Tx 75002


panheadscooty OP
9 posts
 
Last night received lengthy email from TRL apologizing  for situation and will be shipping  the  amp back to me.  I want thank everyone  for the  support and recommendations in getting my  amp back.  You guys made this happen.
Kim
panheadscooty OP
9 posts
 
Hi Guys,
Wanted to give an update. Thursday missed  a call from Leon in NY but left message saying he had an update with my Amp and asking me to call. I called but he wasn't in so left message asking to call me back.  Friday did  not hear  from Leon and I was busy at work today and did not have chance  to call. I will call Saturday. I will give updates as they happen. 
  Also want to thank Everyone for helping me out with this. Few a You have reached out to me with information on TRL.  Again want to Thank Everyone for being helpful and supportive.
Kim
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