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  3. 167458-2720

Townshend Audio ones Through

Recently there was a posting where the OP asked if anyone else was having a problem getting a response from Townshend Audio to their questions. I responded in the affirmative as I had recently sent three emails to them via their website without a response. Emails sent through  Audiogon however did get an immediate  response. Apparently, an upgrade to their website caused this glitch. When this was brought to his attention a very apologetic John Townshend contacted me and went out of his way to address  the issue I emailed them about. Townshend Audio has great products and I would not hesitate to purchase from them in the future.
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Showing 7 responses by samgar2

samgar2's avatar
samgar2
134 posts
 
I was the one who posted in regard to Townshend's poor customer service as they have never answered my questions. Come to find out there was a glitch in their system and once John Townshend found out about the issue, he contacted me numerous times and answered all my technical questions. Based on this, I feel they are first class and would most certainly buy one of their products. I am considering buying the Seismic Podiums.
samgar2's avatar
samgar2
134 posts
 
Hello Millercarbon:

Thank you so much for your input. You do have an impressive looking stereo system. One more question. I have a difficult room with different ceiling heights and much glass. As a result I get an over abundance of the bass range in the 20 hz to 120 hz range. Do you think the podiums would help tame this down?
Thanks,
Sam





samgar2's avatar
samgar2
134 posts
 
Thanks for your comments. Sorry if I picked the wrong John. I will ask you a question since you are so happy with the Podiums. Once the speaker is sitting on them, can it be slid on a wood floor or to do they have a grip which stops them from being able to slide. Also how do they attach to you speakers? Can they screwed to the bottom or just float on the podium?

Thanks,
Sam
samgar2's avatar
samgar2
134 posts
 
Thanks for your comments. Sorry if I picked the wrong John. I will ask you a question since you are so happy with the Podiums. Once the speaker is sitting on them, can it be slid on a wood floor or to do they have a grip which stops them from being able to slide. Also how do they attach to you speakers? Can they screwed to the bottom or just float on the podium?

Thanks,
Sam
samgar2's avatar
samgar2
134 posts
 
Thanks Bob
samgar2's avatar
samgar2
134 posts
 
Thanks so much for your feedback. My current speakers are on outriggers with cones sitting on Isoclean Tiptoes.  I don’t feel any vibration from my wood floors, so maybe that’s why I blame the room. Probably a combination of both. i just might order the podiums as I am sure they cannot make things worse. I have pissed more money away than that drinking beer,
samgar2's avatar
samgar2
134 posts
 
Hello Mr. Miller Carbon:

I am going to bother you with one more question. Looking at your pictures, what are those discs between your speakers and the podiums and do you feel they are necessary?

Thanks again for all your help.
Sam$

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