From everything I've heard, including 2 Totem dealers, Totem wants nothing to do with people who buy second hand from anywhere other than authorized dealers. They take very good care of people who buy from authorized dealers - new and used. One dealer stated that they repaired a speaker free of charge for a guy who bought a traded in speaker because he went through the dealer. The original warantee was up a few months before hand. Had I not known the dealer reasonably well and/or he was trying to sell me Totems, I'd have written it off as salesman BS.
In fairness to Totem, they're a very good company who goes the extra mile for their customers. While I think they should do a little more to help people who bought their stuff second hand, I understand why they don't. They're trying to protect their dealers.
JR