totem arro drivers


has anyone had to to replace blown spkrs.[woofer] in arro's and found a suitable replacement other than from totem ?based on past experience,there prices seem high.
machine
From everything I've heard, including 2 Totem dealers, Totem wants nothing to do with people who buy second hand from anywhere other than authorized dealers. They take very good care of people who buy from authorized dealers - new and used. One dealer stated that they repaired a speaker free of charge for a guy who bought a traded in speaker because he went through the dealer. The original warantee was up a few months before hand. Had I not known the dealer reasonably well and/or he was trying to sell me Totems, I'd have written it off as salesman BS.

In fairness to Totem, they're a very good company who goes the extra mile for their customers. While I think they should do a little more to help people who bought their stuff second hand, I understand why they don't. They're trying to protect their dealers.

JR
if a problem can be determined to be a manufacture defect and item is in warranty period,what harm is it to a dealer if totem stands behind ther product.is there a down-side.i think they could learn a lesson from some-one like gary at placette audio.