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Totem Acoustics Customer Service

I am not sure maybe I have the wrong email address for Totem (info@totemacoustic.com), but I have just about formally crossed their products off my list due to their lack of email response. I have sent several emails asking for a list of dealers in my state and have not gotten one response.

Anyone else have this issue? Is their customer service that bad?? Maybe they don't need the sales????
platsolos

Showing 1 response by slappy

slappy
903 posts
 
I think the responses reveal the problem you are experiencing.

Everybody who has had good service from Totem has ALREADY bought thier products.

So,
What you need to do is go out, buy one of thier products, then send them a new email, informing them you have one of thier products, then ask them for a list of local dealers so you can finally purchaase those totems you always wanted.

hehehhe
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