Took my Levinson amp in for repair


It had some noise in the left channel the deal called today stating they pretty much blew it up and I need come pick it up
Is there anything I can do about this?
abruce

Showing 3 responses by hgeifman

Sorry, I do not understand your post. Are you saying the dealer (Repair Shop) attempted to fix your Levinson amplifier and "during" the repair process, they destroyed your Levinson (they blew it up)? If this is the case, the dealer owes you a replacement amplifier. This means, I think, they owe you for the current estimated value of your Levinson amplifier. In other words, they should offer you a credit on your broken amplifier for a new or used one in their store. What was the condition of the Levinson amplifier when you delivered it to the repair shop? Please let us know what happens.
While all of the above posts are interesting, it seems the best course of action is to immediately take the amplifier to a Mark Levinson authorized repair shop. If it were me, I would rush my amplifier to the closest Levinson authorized repair shop for an opinion and an estimated written cost to repair. One question to ask is what damage, if any, did the leaking caps do to the wiring, other parts, etc. Unfortunately, you might have to ship it to another location (I do not know).

After reading everyone comments above, my sense is you cannot sue the dealer that you first took the amplifier to.

I do not know the age of your amplifier but I would be careful about spending big dollars for its repair. The problem is if something 'major" goes wrong today, other things might break tomorrow. Depending on the repair cost, and the opinion of the repair technician, I would ask about replacing your current broken Levinson amp with another amplifier assuming the retailer can give you a reasonable trade in on your old one. If your amplifier is very old, I question making expensive repairs. Please let us know what happens.
I copied this info from the Mark Levinson web site for a list of their service partners:

Service Centers

We take great pride in our Service Partners. Their experience and dedication make these professionals ideally suited to assist with our customersÂ’ service needs.
If your component must be serviced, please contact one of our service centers by choosing from the list below.

*INTL and USA service forms are available for download - listed below after Service Centers list*

George Meyer A/V
12418 Santa Monica Boulevard
Los Angeles, CA 90025
(310) 820-1113
georgemeyer00@aol.com
http://www.georgemeyer-av.com

Pyramid Audio
305 East Braker Lane
Austin, TX 78753
(512) 458-8292
tech@pyramid-audio.com
http://www.pyramid-audio.com

Technetron
36 East 29th Street
New York, NY 10016
(212) 725-8778
technetron@mail.com

The Service Bench
194 Vanderbilt Ave
Norwood, MA 02062
(781) 769-4337
hsgservice@hometheaterconcepts.com
http://www.hometheaterconcepts.com

United Radio
5717 Enterprise Parkway
East Syracuse, NY 13057
Toll-free: 800-634-8606
(315) 446-8700
customerservice@unitedradio.com
http://www.unitedradio.com