Tonearm-Preamp Grounding Problems-HELP


I have this thread posted in "Techincal" but want to put it in Analog to see if someone here can help. I apologise for its LENGTH!
Can someone HELP?
I am having two problems with my phono section and wonder if someone might be able to help.

The Problems are as follows.

1. No matter what type of tonearm cables I use the tonearm itself is "hot" (touching any bare metal to it pops like crazy) and gives off static discharges that cause pops and cracks either during idle or LP playback. Grasping the underside of the arm on a metal surface stops most of the discharges but not all. In fact I can feel a slight current sometimes when I do this.

2. In tracking down a ground loop as the cause for #1, I found that if I disconnect the tuner either from the preamp or the in-wall antenna connection, dependiing upon which tonearm cables I use I get a "flutter" noise through the phono section either by holding/grounding the tonearm or not.

As far as #1 is concerned, I realize I am acting as a new "ground" by touching bare metal to the tonearm or by grasping the underide of the arm, which stops most of the discharges. I was assuming a ground loop effect from within the system but the only thing I can determine is that unplugging all other cables from the preamp and removing all other AC power cords from the wall does not help.
As far as #2 is concerned, I am not sure if this is related to #1 but I disconnected the outside ground wire of the antenna from its ground post, which is not at the mains ground post, and there is no change in either #1 or #2.
It has been a major source of frustration since tracking it down has taken a long time and considerable inconvience. I have been trying to determine the cause since, 11/99, when I upgraded my TT/arm/cart all at once. Since I did not have the exact problem with my old set up
I automatically assumed it was in the cart. or arm.
I remember checking the new arm in the past for the same issues showing now and do not remember it being the problem. The fact that the dealer I am using is in, San Jose, CA., and I am in, Seattle, WA. does not help, as well as my scant electronics background.

What would cause the arm to be "hot" like it is? It seems like it is a preamp grounding issue now. I have the ability to use phono cards within the preamp, or separate phono cards in a separate case outside the preamp which is powered by the preamp's own separate power supply and utilizes a dedicated inputs in the preamp, or a third party phono stage which utilizes a line stage input and all the same problems take place.

I swapped out my preamp with another one of the same and had the same problem. My amp/preamp are NAIM gear and use "star" grounding, which I do not totally understand, could this be part of the problem? Someone mentioned measuring ground potentials before, do you think this may be the problem? My Ac panel uses a grounding rod as its "ground". I went around and un-hooked all other ground wires on the cold water pipes but no change. I have three separate outlets to use, two are separate 20 amp dedicated lines and the other is the original house circuit. I had the two dedicated lines installed to minimise EMI problems in the phono stage, but it only helped a bit. Plugging the amp/preamp into either the original outlet or one of the dedicated outlets, while unplugging all other items does not alter #1 or #2.
What now? I would really appreciate any advice! This has really ot me frustrated since I can hardly enjoy LP's since 11/99.

What I can say at this point is that when the arm is on the Orbe and I touch (with a wire) either the springs, the arm board, spindle, I get the pops. So at this point I am assuming that there is continuity between the arm and the Orbe. If I remove the Graham from the Orbe it still has the problems. The arm cable has no ground wire at the DIN to attach to the Orbe's sub chassis ground screw like a Linn arm cable. If I run a wire from the Orbe's grounding screw to the preamp ground post nothing changes.
Not having another arm to try, Saturday, I borrowed a Linn Basik arm from a local Dlr. and hooked it up to the preamp, and have the same problem! I have it mounted on a wood block cause I cannot mount it on the Orbe. The same problem, touching metal to metal causes pops. I think it rules the Graham out as the source. I hooked the Linns extra ground wire located at the DIN plug to the 52's ground post and nothing changed. I even ran a wire from a cold water pipe in my crawl space and attached it to the above mentioned Linn ground wire and it did not help. I have run an extra wire to the preamp ground to the base of the Graham and it does not help. Only grounding it to myself helps!
The fact that a second Naim preamp of the same model I brought in a while back and tried did similair things says its not my individual preamp.
I have tried cheater plugs on all items mentioned, using in different conmbinations, removed all sources but the preamp and amp and nothing helps.
I know that Naim uses a star grounding approach, is there something going on between the Naim gear and my house AC that may be causing this? The only thing left will be to bring home some non-Naim gear to see if the same problem takes place.

My equipment list is as follows;
Michell Orbe/Graham 2/Ruby 2 attached to a Naim 52 (K) and a Naim 250 amp. Digital sources are a Arcam transport and DAC as well as a Magnum tuner attached to a roof antenna. Phono Cables consist of either Harmonic Technology or Graham and non phono are Naim or some Kimber.

Thanks for your suggestions I look forward to more.
I'm dying here! This is a bugger!
Thanks!
gerardff

Showing 1 response by vantageaudio

Sounds as if you have a combination of problems, including ground loop, static and earthing. Since you changed those components in 11/99 have you since also changed anything else or had work carried out (eg: electrical wiring, carpets changed, etc) in the room, house, etc? Difficult to diagnose from a distance but please feel free to email me as we had a similar problem with a client and there may be some hints we can pass on from that experience.

Hope this helps, regards, Richard.