I have purchased several pieces of equipment from TMR. I only had a problem with one purchase. The remote would not operate the electric volume control on a MF preamp. They sent me a shipping label to return it. They determined that the volume control had been damaged (probably during shipment t me). They ordered a new control but gave me the option to wait or get my money back. In the meantime, a Parasound JC-2 became available. They cut the price and I purchased it. It works without any problems. They went over and above in my book.
TMR Audio; Never Again
First off thanks for the community for trying to help me with the Aurender A10 over the weekend, though I never did get it to play music. Turns out it wasn't my incompetence THIS time, it's defective. I just spoke to Ari from Aurender who DID call me back, TMR never did, still waiting. TMR was uncooperative ignoring me totally. Never again!