Tidal vs. Spotify

B_limo...I use Spotify Premium on a MAC.  Things might look different if you run Windows.  At any rate, at the top of my Spotify screen there is a Help button in the toolbar.  Click on that and a Search pop-up appears with several choices including, "Your Account".  Clicking on Your Account opens an "Account Overview' window with yet another Help button.  Click on this Help and another window opens in "Support".  Try the "Solutions" box or the "Spotify Community" to describe your problem.   In this same Support window at the top there is a Solutions button.  Click on this and there are Account and Tech Support options.  I'd probably post my problem in every and all available dialog boxes until someone got back to me.  Hope this is some help.  Good luck getting back on Spotify Premium.

So essentially Im going in circles.  I'll try to explain.  I am trying to resign up for the Spotify Premium subscription but I forgot my password.  When I request that they e-mail me they say that my e-mail is not associated with an active account so that lead me to think that I just need to sign up again but when I try to do that they say I can't use my user name or e-mail because it is taken already (by me, I assume, from my prior subscription). 

I filled out the Spotify contact form for help but when I get to the end and press send I get the response that my session had timed out.  I filled the form out again a second time, cut and paste therefore really quickly, and I still got the same session has timed out response.

I will say that cancelling my subscription last time was a real hassle, just like my trying to resubscribe right now.  Poor customer service in my opinion; we'll see if my e-mails requesting help actually made it through to them or not.  

Comparing Tidal and Spotify is like comparing bananas with iceskates.
Spotify is way superior in usability, serachengine, intelligent music suggestions, etc.
But, in terms of sound quality, spotify is ok for the kitchen stereo or the boombox you bring to the beach. But utterly unacceptable as source in any serious setup.
In any serious setup, the difference between spotify and tidal hifi, is instantly obvious.
The sense of air, 3d imagin and realism dissapears when you switch to spotify. Where tidal delivers a soundstage that is wide, deep, high, airy and precise, everything just sounds compressed and, to say it like it is, shitty! in comparison, when played on spotify.. 

I find Qobuz much better than Tidal and Spotify but to be able to subscribe you have to live in Europe if i recall.

Qobuz should be available in the US this year.