Great News. I have been trying to contact Cary by email to help me with my vintage WE300BSE monoblocks and SLP-98P preamplifier. So far without responses. These have been returned for servicing only twice over the last couple decades, one when the housekeeper damaged the bat-wing switches on one amp and the other time when a high-end CD player crashed and sent digital utrasonic nasties through the system and blew out a midrange driver. In recent days, I heard a rapid low-level ticking sound in one chennel (MidRange horn) and a few days later in the other speaker. The sound is low and masked by music, but I can hear it when I stand near the speakers. I have swapped the 6sn7 tubes on both amps and preamp. I use a Steelhead phono preamp rather than the SLP-98 phono preamp. I can not stop by Cary. I live in St. Louis MO. Suggestions Please.
Thumbs up to Cary Audio Service
I needed minor service performed on my Cary Audio SLP-05 power supply. The voltage meter light began to flicker. Living in Charlotte, I decided not to ship and working with Steve was able to arrange a date and time to swing by to have it fixed. They worked around my availability and fixed it basically while I waited. No charge, no shipping and just a few hours of driving. They were very accommodating and pleasant to work with. Thanks Steve and the techs at Cary Audio!