Thumbs up to Cary Audio Service


I needed minor service performed on my Cary Audio SLP-05 power supply.  The voltage meter light began to flicker.  Living in Charlotte, I decided not to ship and working with Steve was able to arrange a date and time to swing by to have it fixed.   They worked around my availability and fixed it basically while I waited.  No charge, no shipping and just a few hours of driving.   They were very accommodating and pleasant to work with.  Thanks Steve and the techs at Cary Audio! 

testrun

Showing 3 responses by heart_sounds

Great News. I have been trying to contact Cary by email to help me with my vintage WE300BSE monoblocks and SLP-98P preamplifier. So far without responses. These have been returned for servicing only twice over the last couple decades, one when the housekeeper damaged the bat-wing switches on one amp and the other time when a high-end CD player crashed and sent digital utrasonic nasties through the system and blew out a midrange driver. In recent days, I heard a rapid low-level ticking sound in one chennel (MidRange horn) and a few days later in the other speaker. The sound is low and masked by music, but I can hear it when I stand near the speakers. I have swapped the 6sn7 tubes on both amps and preamp. I use a Steelhead phono preamp rather than the SLP-98 phono preamp. I can not stop by Cary.  I live in St. Louis MO. Suggestions Please.

I am sorry to learn this. It is what has been happeing to me so far.

Yes, I had a great nut infrequent relationship with Dennis Had. I will keep emailing but I will try to find an independent repair person who specializes in these types of amps. Fortunately, these amps and the preamp are silver point-to-point wired. I thought it might be relay causing the issue, given the ticking sound but it could easily be something else. Thanks for the kind response. I love the amps and preamp; They are like family and are perfect for my 105+ dB, 16 Ohm horns.

Thank you for the kind response. The 8W channel monobocks would have been disappointing in use with a lower efficiency speaker. My friend and colleague had the 805s and they were luxurious. He had a very high-end system and used them with Sonus Faber speakers, if I recall. I remember discourses with Kirk Owens. Another top shelf guy. Unfortunate what has happened to Cary since the buy-out.

I found a local audio repair shop, Alpha Tech, and I will work with them. I am told that they are reliable and good. I will post this experience in the vintage forum, so others can ship equipment to them if they choose.

The SET sound is immersive and I will say that the difference between the WE 300B and others, such as JJ 300B, is immediately notable in the same amps. An alternative would be WE 2A3 for an equally luxuriant less bold sound.

I had a visitor from the west coast last week who also has a high-end stereo. He came to the house on his trip to visit my lab.  As soon as the first record started to play, he was blown away. And so it went all night. He left saying that the experience was changed his expectations for his stereo. I know I can make my system better and I have heard others that are different but equally good if not better.

The CEO of my Financial Advisory company said he did not like musio. I invited him to listen telling him he would change his mind. He did. I played albums that he heard his mom playing as a child, while he listened from the porch on warm summer days as a child.  When he left, he asked to be invited back and then sent a list of six records he would like to hear from beginning to end next time. I am trying to get my stereo tweaked before he comes.

I have been listening to music all my life and I guess I am spoiled. Except for sports that I follow and some business news, I favor music over TV.  My wife is the reverse; she likes movies over music.

So it goes.