This might just be the end of brick and mortar


stores. Music direct just announced there 60 day return policy.
taters

Showing 1 response by gz3827

This entire thread is based on a false premise.

Per Taters: "They are the one's offering the 60 day return policy. That's basically means you have 60 days to return product, no questions asked."

When I read the return policy, here's what I see: “Music Direct offers a 60-day money back guarantee on most equipment/accessories (excluding fluids, pastes, aerosols and special order items, none of which are returnable). We'll require an explanation for the return (defective, damaged, etc). Don't be surprised if we ask you some pretty detailed questions about the reason for your return.”

Taters, how you get "no questions asked" out of the return policy's actual language is beyond me.

Pmotz said it best earlier: "This policy is essentially a retailer "warranty", i.e., if the item was damaged in shipment or defective. I don't think the intent of the policy is to "demo" equipment for up to 60 days, you might have a tough time getting them to accept "I just don't like it" as your reason for returning a piece of equipment."

Nothing in the Music Direct return policy tells me that Music Direct has adopted The Cable Company model.