I've owned a Data Basic since 1995. It's weathered 1/2-dozen moves, and seen both light and heavy periods of use. Up until the most recent move, it had never given me any problems.
However, the carriage ejection mechanism gears had somehow broken during our most recent move. Had to ship the unit back to Theta for service (out of warranty). Cost me $200 (and 3-4 weeks) to get the gears fixed. Their technician told me the earlier transports had experienced problems initially. Something to the effect that the early gears were "cheap plastic".
Unit now works, but makes an awful grinding noise when ejecting a disc. Suspect the new gears are beefier, but the audible increase is annoying. Am planning on calling the technician in the next few days and asking "what gives?".
Never had a problem with the laser - hope that's not next!
However, the carriage ejection mechanism gears had somehow broken during our most recent move. Had to ship the unit back to Theta for service (out of warranty). Cost me $200 (and 3-4 weeks) to get the gears fixed. Their technician told me the earlier transports had experienced problems initially. Something to the effect that the early gears were "cheap plastic".
Unit now works, but makes an awful grinding noise when ejecting a disc. Suspect the new gears are beefier, but the audible increase is annoying. Am planning on calling the technician in the next few days and asking "what gives?".
Never had a problem with the laser - hope that's not next!