Ouch! I just ordered two Marantz recievers on Monday and I received them via Fed-X the next day. I paid nothing for shipping and they came from nearly 300 miles away. I know that might not be as far as your shipment had to travel. But, I sure would think they could have done more for you.
The Outlaw ruins X-mas
So my little brother wanted an AV receiver for X-mas, and I'm doing well so I figure OK, I'll order one from Outlaw Audio and he'll be set.
Ordered 12/7. then, nothing.
1 wk later 12/13, they phoned me and tell me they cannot have a ship-to address different than a bill-to address. so once that's updated, I expect prompt shipment.
nope.
phone'd them today, and they still haven't shipped. so, there's no way that the unit that I ordered on 12/7 will arrive on time, unless I want to spend $100 on 2-day air.
that's what you call Poor Customer Service. and lets not forget the fact that I'm screwed on getting my brother a gift now.
just thought you should know. i'd personally trust A-gon members w/ good feedback selling used more than that company selling new.
rhyno
Ordered 12/7. then, nothing.
1 wk later 12/13, they phoned me and tell me they cannot have a ship-to address different than a bill-to address. so once that's updated, I expect prompt shipment.
nope.
phone'd them today, and they still haven't shipped. so, there's no way that the unit that I ordered on 12/7 will arrive on time, unless I want to spend $100 on 2-day air.
that's what you call Poor Customer Service. and lets not forget the fact that I'm screwed on getting my brother a gift now.
just thought you should know. i'd personally trust A-gon members w/ good feedback selling used more than that company selling new.
rhyno